Free domestic shipping over $50

  • How can I contact you?

    If you need assistance or have questions, you can contact us by phone or email. We are available from 9AM until 5PM Eastern Standard Time. Please click on the Contact Us link below for more details.

     

  • What payment methods do you accept?

    We accept American Express, VISA, Mastercard, DISCOVER and PayPal.

  • Where do you ship?

    We currently only ship within the USA. Due to ongoing covid-19 restrictions we are unable to fulfil international orders, including to Canada. Please sign up for our newsletter so we can update when international delivery becomes available again.

  • What are your shipping rates?

    If you live outside the US, we will make an effort to get you the Super Peel. Just contact us directly to discuss. Super peels are already busy handling dough in places like Canada, New Zealand, U.K., Australia, France, Brazil and Japan.

  • Will you ship to outside of the US? What would be the cost?

    We do not ship to Canada. We offer the following fixed rate shipping policies within the USA:

     

    Ground: FREE per order over $50.00

    Ground: $7.99 per order under $50.00

    3rd Day: $14.95 per order

    2nd Day: $24.95 per order

     

    Sign up for our newsletter to find out about any promotional offers.

     

  • How do I use my promotion code?

    A promotion code is entered at checkout, on the “Shipping Information” screen. Do not include any quotation marks or other punctuation and click “Apply.” Only 1 promotion code is valid per purchase.

  • What is your return policy?

    We here at Pizza Royale want you to be completely, totally, utterly, 100% satisfied with our products. But if for any reason your purchase doesn’t live up to our high standards, please let us know and we'll do whatever it takes to make sure you have a great experience with us.

     

    We’ll happily accept returns on any items within 30 days, provided you have contacted us via email and requested a return authorization number. We will not accept any returns without a return authorization number. Shipping charges are unfortunately non-refundable.

     

    Email us for more information on how to return your product.

  • Are there care instructions for Pizza Royale products?

    All Pizza Royale products are made from bamboo, so should be washed in warm soapy water and dried immediately.

    They should not be left to soak in water or stored in high humidity environments. This will cause them to warp, which may be permanent.

     

    It is also important to oil these pieces on a consistent basis to preserve the natural luster and ensure they do not crack.

Misson

To create beautifully crafted pizza baking tools from ethically-sourced materials, that you can feel proud to own, use and show to friends & family.

 

Contact info

Pizza Royale

11424 Reeder Rd

Dallas

TX  75229

+1 601 691 1827

info@pizza-royale.com

Pizza Royale |  All copy rights reserved

FAQ

Free domestic shipping over $50

FAQ

Free domestic shipping over $50

FAQ